Many People Servicing Their Own Pools Have the Same Re-Occurring Problems.

Here to Help You is Our Swimming Pool Wizard!

Problem Solution
Water is dripping from   the filter, pump or plumbing Tighten the fittings and inspect hoses for cracks. You may need to replace gaskets in some of your valves if they’re worn out.
If you can’t get the leaks to stop, contact a pool professional.
Sand or DE is setting on the bottom of the pool near the return jets A cracked filter component could be sending sand or DE back into the pool. Take the filter apart and make any necessary repairs. You may need to contact a pool professional depending on which part is damaged.

There is are also a possibility that an underground pipe is leaking, which could allow sand into the pool. If this is the case, you may be losing water as well. Contact a pool professional to make repairs.

Filter output is low Backwash your sand or DE filter or clean your cartridges filter depending on which type you have. If the output is still low, you may have a cracked filter component that’s sending sand or DE back into the pool.

Also, a DE filter may need its grids acid-washed, and a sand filter mat need a change of sand. If that fails, contact a pool professional.

Air bubbles are coming out of the return jets This usually means there’s a leak somewhere along the suction line, often near the skimmer. If that’s the case, it’s time to call professionals. This is not a repair for the unskilled.
There’s a depression in the ground or patio block and stone are sinking This could mean that you have a leak in an underground pipe that’s washing away soil an causing the depression this is a repair for the professionals.
The pump makes a screeching noise and/or does not seem to run properly After sitting idle all winter, a pump can encounter problems when it’s restarted in the spring. Either take the pump in for repair or replace it if you think it`s on it`s last legs anyway.
There’s a depression in the ground or patio block and stone are sinking This could mean that you have a leak in an underground pipe that’s washing away soil an causing the depression this is a repair for the professionals.

The pool is losing water

If you notice the water level in the pool dropping, it may be caused by more than mere evaporation. Chances are the winter’s freeze and thaw has caused some structural damage that needs immediate attention.

Finding the source of a leak can be like finding the veritable needle in a haystack. In fact, leak detection is a whole industry unto itself, and you may need to call in the pros to locate and patch the leak.

Sometimes you can home in on the leak. If the pool water level drips to the bottom of the skimmer and then stops, the leak is probably on the suction side of the pool equipment.

If the pool water level goes down to the bottom of the return jets and then stops, this usually means there is a leak somewhere along the return line. Similarly, if the leak goes down to the light niche, the leak is probably related to the light fixture. If the water stops at any point, the leak may be due to crack in the pool wall or a tear in the vinyl liner at that point.

If the water keeps draining out, you may have a leak in the pool floor – which is the worst possible place. With the exception of small vinyl line repair, all leaks should be repaired by a trained professional.

Problem Possible Causes Solution
Pressure-guage needle wont move when filtration system us turned on or off Pressure-guage needle is stuck Tap the face or casing of the gauge firmly to dislodge the stuck needle. if the gauge doesn’t register water pressure, it won’t be possible to monitor the filter’s performance. Also, excessively high filter pressure can lead to filter damage and personal injury. Replace the filter gauge if it doesn’t immediately begin working properly.
Flow Reat is Low Accumulated dirt is restricting water flow
A pipe is blocked downstream, the piping is too small, the skimmer and the pump strainer baskets are clogged, the pump impeller and diffuser are clogged or worn, the pump is undersized
Clean the filter according to the manufacturers`s instructions
Locate and remove the obstruction, contact a service technician to replace the piping with properly sized pipe, empty and clean the skimmer and stainer basket. Clear any obstructions, contact a service technician to replace worn parts, resize equipment accordingly.
Cycles are shorter than is normal between backwashes The water is not balanced and/or the sanitizer residual is too low, the flow rate is excessive, the filter is under sized, there’s an unusual burden on the filter caused by excessive dire debris body oil algae or other contaminants, the filter element isn’t being cleaned properly. Balanced the water and maintain the proper sanitizer residual, restrict the flow to rated capacity of the filter, install a larger filter or an additional filter, do your best to keep debris out of water encourage bathers to shower before entering the pool or spa, follow the manufacturer’s guidelines for cleaning and backwashing a filter
Filter is poor The sanitizer residual is low, the filter is too small, the flow rate is too low and/or the operating time is too short to obtain adequate turnover of the water, the filter isn’t being cleaned effectively, the pump is too large, the filter is installed backward Maintain adequate sanitizer residual, contact a service technician to verify that all your equipment is properly sized for your pool or spa, cartridge filters should be cleaned thoroughly and DE and sand filters should be backwashed completely, reduce the flow rate, replumb correctly.
Sand or DE is entering the pool If you have a sand filter it may be the channeling
if you have a sand filter it may have mud balls
if you have a DE filter, the DE may have coagulated or solidified
if you have a DE filter, the DE isn’t adequately coating the grids
if you have a cartridge filter, its fabric may be torn, allowing unfiltered water to pass through the backwash valve isn’t fully closed.If you have a sand filter, the lateral may be broken
If you have a DE filter, the filter on the filter grid may be torn or worn.
Channeling refers to formation of channels in thousand bed, which allows water to pass through unfiltered. Backwash the filter to redistribute the sand.

Check the water level to make sure air isn’t getting into the system. If the filter hasn’t been backwashed consistently, mud balls have formed. Or the sand may have calcified and is no longer able to filter out dirt. Remove the affected sand and replace it with fresh sand.

Backwash the filter. If you notice hardening of the DE cake, remove the grids and clean the elements, following the manufacturers instructions. Reassemble the filter and add fresh DE. Make sure the pump and filter are sized accordingly.

Make sure the DE slurry isn’t being fed into the skimmer too quickly. Replace the damaged cartridge. Close the backwash valve. Replace the broken lateral. Repair any small holes with fingernail polish or silicon sealer. Replace severely damaged filter elements.

Air Pressure Builds up. There may be a hairline crack or leak in plumbing connection on the suction side of the pump Low water level in the pool is permitting air to enter via the skimmer. Locate and repair any cracks or leaks. Meanwhile, open the pressure-release valve to allow the air escape.

Fill the pool to proper level. Meanwhile, open the Pressure-release valve to allow air to escape.

Problem Solution
Water is dripping from the filter, pump or plumbing Tighten the fittings and inspect hoses for cracks. You may need to replace gaskets in some of your valves if they’re worn out. If you can’t get the leaks to stop, contact a pool professional.
Sand or DE is setting on the bottom of the pool near the return jets A cracked filter component could be sending sand or DE back into the pool.

Take the filter apart and make any necessary repairs. You may need to contact a pool professional depending on which part is damaged.

There is are also a possibility that an underground pipe is leaking, which could allow sand into the pool. If this is the case, you may be losing water as well. Contact a pool professional to make repairs.

Filter output is low Backwash your sand or DE filter or clean your cartridges filter depending on which type you have. If the output is still low, you may have a cracked filter component that’s sending sand or DE back into the pool.

Also, a DE filter may need its grids acid-washed, and a sand filter mat need a change of sand. If that fails, contact a pool professional.

Air bubbles are coming out of the return jets This usually means there’s a leak somewhere along the suction line, often near the skimmer. If that’s the case, it’s time to call professionals. This is not a repair for the unskilled.
There’s a depression in the ground or patio block and stone are sinking This could mean that you have a leak in an underground pipe that’s washing away soil an causing the depression this is a repair for the professionals.
The pump makes a screeching noise and/or does not seem to run properly After sitting idle all winter, a pump can encounter problems when it’s restarted in the spring. Either take the pump in for repair or replace it if you think it`s on it`s last legs anyway.
The poll is losing water If you notice the water level in the pool dropping, it may be caused by more than mere evaporation. Chances are the winter’s freeze and thaw has caused some structural damage that needs immediate attention.

Finding the source of a leak can be like finding the veritable needle in a haystack. In fact, leak detection is a whole industry unto itself, and you may need to call in the pros to locate and patch the leak. Sometimes you can home in on the leak. If the pool water level drips to the bottom of the skimmer and then stops, the leak is probably on the suction side of the pool equipment.

If the pool water level goes down to the bottom of the return jets and then stops, this usually means there is a leak somewhere along the return line.

Similarly, if the leak goes down to the light niche, the leak is probably related to the light fixture. If the water stops at any point, the leak may be due to crack in the pool wall or a tear in the vinyl liner at that point. If the water keeps draining out, you may have a leak in the pool floor – which is the worst possible place. With the exception of small vinyl line repair, all leaks should be repaired by a trained professional.